I would like to return my Casa Node for a refund.

You may return your node and other items within 15 days of receipt for a full refund if all items are still sealed in their original packaging. 

If you have an unsealed or "used" product that you wish to return, we may offer a partial refund, at our discretion, if the item is returned to us within 15 days of receipt. 

If you have an unsealed or "used" product that has been determined to be defective, you can return it for a free replacement item within 15 days of receipt.

Please email [email protected] with 15 days of when the item is delivered to you to initiate a refund or an item replacement

If you do return your Casa Node for a refund, please note that we do not cover the cost of return shipping. Please return the device and its components (cables, power cord, electrical adapters) and address to:

Casa Inc.

PO Box 20575

Charleston, SC 29403

You can check out our Refund Policy here. 

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