Shipping Troubleshooting

If it has been over a week since you received email confirmation that your package has shipped, but you have neither received your package nor heard from a local courier regarding your shipment, please search your email address associated with the order and locate your tracking number. If this does not provide the information you are looking for and you are worried the package may have been lost or stolen, please reach out to us at [email protected], and we'll be able to better assist you from there. Note that for security reasons, we cannot respond to shipping inquiries coming from email addresses that are not associated with your order.

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