Health Checks in Casa App

Health Checks in Casa App are an easy way to verify that your keys are available for signing transactions. It's a way to test the integrity of your setup without needing to send a transaction. You can check the health of all the elements of your keys that you control, including the Casa Recovery Key.

We recommend doing Health Checks on your setup at least two times per year (about once every six months).

Mobile and Single Key Health Check

Your Mobile Key (part of both the standard Basic Multisig wallet and the Key Shield) and Single Key (single-signature wallet) are both stored and backed up in a similar way. The keys are generated and stored on your mobile device, and they are backed up to your phone's integrated cloud storage. 

A Health Check for the Mobile Key or Single Key does two things: 

  • Checks to ensure the Mobile/Single Key is on your phone
  • Checks to ensure the Mobile/Single Key is properly backed up to your phone's integrated cloud storage service.

To perform a Health Check for your Mobile Key, simply tap the Mobile Key icon, then tap "Heath Check."

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Hardware key Health Check

Performing a Health Check for your hardware key prompts you to apply a signature with your hardware device, so you will need access to your hardware device to complete the Health Check. 

How to perform a Health Check will depend on the specific device you're using. See out our section on Health Checks for device-specific information.

Casa Recovery Key verification of recovery questions

The Casa Recovery Key is the only key in your setup that Casa controls. We strictly limit access to this key internally, store the key offline, and have other security precautions to secure this key on your behalf. 

If you ever needed to use the Casa Recovery Key for your Gold account, you would answer the security questions you configured when you first set up your app. Platinum and Diamond clients can check their recovery status via video verification with our Client Services team.

Instead of doing a "Health Check "for the Casa Recovery Key, you are not verifying the integrity of the key itself (since you don't have access to it), but rather you are verifying that your security questions are correct and recognized by Casa, and that you can answer them if you ever need to. 

To make sure you are ready to use this key if needed, simply tap the Casa icon from the home screen of your app, then tap "Verify Recovery Questions." Enter the answers to your questions and verify that they are correct!

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That's it! Health Checks verify that when you need to send funds from Casa, your keys are ready. Don't forget to do another Health Check in six months.

If you'd prefer a more in-depth tutorial, this video guide walks though the Health Check process in Casa App: 

 

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